Hi, I am Jan

UX & Service Designer working with early-stage ventures

Combining business strategy and user-centered design, I help crafting value creating products from scratch 

- currently at Orbit Ventures GmbH
- available from January 2023


"Working with Jan was a real pleasure - he is a true self-starter with lots of initiative and broad expertise that helps see problems in a new light. His work was always thorough and helped push the thinking of our team and clients. Always happy to work with Jan again!"

Sebastian Mueller, COO at MING Labs

From user insights to value-creating services


User Research
Identifying the desired needs and jobs users are seeking to accomplish by using a product or service

Applied quantitative and qualitative research methodologies
- Semi-structured in-depth interviews
- Sentiment & repertory grid methods
- AI-based data scrapping & semantic analysis
- Survey methods (e.g. customer satisfaction) 
- Usability interviews & testing
- Heatmap & Visual Attention Analysis (VAA) 

Strategic Design 
Identifying product's unique, problem-solving and value-creating strategy resulting in a product-market-fit

Applied strategy methodologies 
- Persona definition & Job-to-be-done
- User journey map & mental model
- Strategic map & Blue Ocean strategy
- Story board & scenario map
- Service blueprint & product roadmap  


User Experience & Service Design 
Capturing and designing a product's value creating essence for a "don't make me think"-user experience

Applied UX & Product Design methodologies 
- Pen & paper / iPad sketching
- Wireframing & prototyping
- Interaction & visual design
- Design Systems

Selected work


© 2022 Jan-Willem Böttjer